We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use this website.

This Privacy Policy describes how KatiaLerma LLC ("we," "us," "our") collects, uses, and shares your personal information when you visit www.katialerma.com (the "Site"), purchase our digital products, or enroll in our programs and services (collectively, the "Services").

By using the Site or Services, you agree to the collection and use of information as described in this Policy. If you do not agree, please do not use the Site.

1. Information We Collect:

Information you provide directly:

• Contact information — name and email address when you subscribe to our list, submit a contact form, or make a purchase;

• Purchase information — billing details processed by our third-party payment platforms (we do not store your full payment card information);

• Program information — information you choose to share when enrolling in or participating in a program, such as application responses, intake forms, or session communications;

• Communications — any messages you send us by email or through the Site.

Information collected automatically:

• Usage data — pages visited, time on Site, referral source, and general interaction patterns;

• Device data — browser type, operating system, device type, and approximate location (city/country level) derived from your IP address;

• Cookies and similar technologies — see Section 6 below.

We do not knowingly collect information from anyone under 18. The Site and Services are intended for adults only

2. How We Use Your Information

We use your information to: Deliver the Services you purchase, including digital product access, session scheduling, and program communications;

• Send you emails you have requested, such as newsletters, offers, and program updates (you can unsubscribe at any time);

• Respond to your inquiries and provide customer support;

• Process payments and prevent fraud (via our payment platforms);

• Understand how the Site is used so we can improve it;

• Comply with legal obligations and enforce our Terms of Use.

We do not sell your personal information, and we do not share it with third parties for their own advertising purposes.

3. Legal Bases for Processing (EEA/UK Visitors)

If you are located in the European Economic Area or the United Kingdom, we process your personal data on the following legal bases:

• Contract — to deliver Services you purchase;

• Consent — for marketing emails and non-essential cookies (you may withdraw consent at any time);

• Legitimate interests — to operate, secure, and improve the Site;

• Legal obligation — where processing is required by law.

4. How We Share Your Information

We share personal information only with service providers who help us operate, and only as needed:

• Website hosting — our website hosting and form provider;

• Digital product delivery and payments — third-party checkout and digital delivery platforms, and their payment processors;

• Live sessions — our video conferencing provider (for mentoring and group sessions);

• Email delivery — our email service provider, for lists you have joined;

• Analytics — analytics tools that help us understand Site usage.

Each of these providers processes your data under their own privacy policies and, where applicable, data processing agreements. We may also disclose information if required by law, to protect our legal rights, or in connection with a business transfer.

5. International Transfers

We are based in the United States, and your information is processed in the United States. If you access the Site from outside the U.S., you understand that your information will be transferred to and processed in the U.S., which may have different data protection laws than your jurisdiction. Where required, we rely on appropriate safeguards for such transfers.

6. Cookies

The Site uses cookies and similar technologies to:

• Make the Site function properly (essential cookies);

• Measure Site traffic and performance (analytics cookies).

You can control or delete cookies through your browser settings. Disabling essential cookies may affect Site functionality. Where required by law, we will request your consent before placing non-essential cookies.

7. Data Retention

We keep your personal information only as long as necessary for the purposes described in this Policy:

• Email list data — until you unsubscribe or request deletion;

• Purchase records — as long as required for tax, accounting, and legal purposes;

• Program materials and communications — for the duration of your enrollment and a reasonable period afterward.

8. Your Rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you;

• Correct inaccurate information;

• Delete your personal information;

• Object to or restrict certain processing;

• Portability — receive a copy of your data in a usable format;

• Withdraw consent where processing is based on consent;

• Opt out of marketing emails at any time via the unsubscribe link in any email.

California residents (CCPA/CPRA): You have the right to know what personal information we collect, request deletion, correct inaccuracies, and not be discriminated against for exercising these rights. We do not sell or share personal information as defined by the CCPA/CPRA.

To exercise any of these rights, contact us at the email below. We may need to verify your identity before responding, and we will respond within the timeframe required by applicable law.

9. Security

We take reasonable technical and organizational measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Confidentiality in Programs

Information you share within mentoring sessions or group containers is treated with care and discretion. Group participants are asked to keep shared content confidential (see our Terms of Use). However, please note that we are not healthcare providers, and medical or therapeutic confidentiality laws do not protect program communications.

11. Third-Party Links

The Site may link to third-party websites and platforms. This Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review their policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be posted on this page, and your continued use of the Site after changes are posted constitutes acceptance.

13. Contact

For questions about this Privacy Policy or to exercise your privacy rights: CONTACT@KATIALERMA.COM